FAQ

Frequently Asked Questions

My Account is Locked Out
To unlock an account 1) Login as the admin 2) Go to Administration - User Management 3) Click on the username that is locked 4) Click on the "U...
Tue, 7 Jun, 2022 at 10:29 AM
Add new users / employees
To Add new users / Employees  Login as admin / <password> - if you don't know your password then call tech support @ 630.219.1919    Go to Ad...
Mon, 24 Feb, 2020 at 10:24 AM
Clear Browsing History / Cookies
It is a good idea to clear browsing history periodically. Please follow these steps to clear the browsing history STEP 1: Open google chrome and press C...
Wed, 11 Mar, 2020 at 10:48 AM
Share your screen
1) Click on the arrow next to your name in the top right hand corner and click on Screen Share link 2) Click on download remote support button 3) Run...
Tue, 7 Jun, 2022 at 10:49 AM